FAQs

Booking with Points

    • When you create a profile, you earn points.

    • When you book a home with dollars you earn points.

    • When you swap a home, you earn points.

  • You earn 1.5 points for every dollar you spend.

  • Yes. You earn points on the total of (nightly rate x nights) + cleaning fees and service fees.

  • Unused points expire after 2 years.

    • When a guest books with points, hosts get paid in dollars just like any other booking site.

    • When a guest books with dollars, hosts get paid in dollars.

Issuing Points

  • See here.

  • Yes. Simply log onto the48dots website and issue points for your guest. Your guest will get an email allowing them to collect their points.

    Points will be kept on the48dots, but the guest can redeem the points back on your listings. To redeem points on your site, simply redirect the guest to your listing page.

  • You will get paid back in dollars.

    This is a common practice in the points ecosystem. For example. United Points can be used on Mariott properties. When this happens, United gets paid for the points used.

    With the48dots, we track the points you issue with a guest. If the guest uses the points on another listing, you will get paid back in dollars.

Bookings

  • There are 2 ways to book:

    • You can book on the host’s direct website (think of us as a listing directory for sites that will reward you with the48dots points); or

    • You can redeem points to book on our site.

  • If you book off our platform, you book direct through the host’s preferred booking site and the48dots is not responsible for the transaction. You must handle any issues through the platform that you made the booking.

    If you book through the48dots.com, we are only responsible for assuring payment is given to your host. You must handle all other issues directly with your host through our site.

  • When you sign up go through the onboarding process to list your home.

    After your home is listed, you can upgrade to our Silver Membership. After you upgrade, you will be able to set your direct booking link.

  • If you opt to allow guests to book through the48dots, you get paid 5 business days after the booking is complete.

  • Your silver membership lets you add unlimited booking links. That means you do not have to pay $5/month for each link.

  • See pricing here.

Home Swapping

  • Home swapping, also called home exchange, allows individuals to stay in each other’s homes without paying for rentals.

  • Check out our full process here.

  • A member may ask to swap with you, but you are not obligated to say yes. You can accept/reject/propose a new swap arrangement for each request that you get. That being said, you have to offer up your home once before you can stay in other homes in a non-reciprocal exchange.

  • Swaps don’t always need to take place at the same time. Some of our members have multiple homes and are open to non-simultaneous swaps. That means you can stay in their home without them staying in your home, and visa-versa. But, we don’t allow any member to use other member’s homes more than 2 times without sharing their home.

  • There are no specific duration rules for exchanging homes. Exchange periods are determined based on availability and desirability for the trip. You and another member will negotiate the time period and dates yourself.

  • Once you sign up and submit a video, we learn more about you and your home to determine if 48 dots is a mutual fit! We know our community well, so will make sure that you are likely to make a swap with a group of people that have equitable homes listed on our site. Each home may not have the same number of bedrooms or bathrooms, but they will all be of similar quality.

  • If a circumstance arises and either member has to cancel or go home earlier than expected, just contact us and we’ll try to sort things out smoothly by arranging another swap.

    If a member claims damage or misuse of their property, 48 dots will investigate the issue and pay up to $250 in damages. Please make sure to take timestamped pictures before and after your guest leaves.

  • No. Members of 48 dots don’t get extra income when their home is shared, but they don’t have to pay to use another member’s home either!

  • $0. You can list your home and make swaps for free.

  • No

  • Home swapping doesn’t require a ‘hotel-like’ services and many people offer up their personal residence. Most people are open to staying in a natural environment. To learn more about the differences between home swapping and other types of peer-to-peer rentals, check out this blog post.

  • Nope. As long as your rental payments are up to date and your landlord allows guests, you can host guests you met via 48 dots at your home. Check out this blog post to learn more.

General Questions

What does 48 dots stand for?

We explain it all here.

Can I bring pets?

If you have a pet please tell the host. Some hosts allow pets, others don’t.